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If you want BETTER answers from your prospects; Start asking BETTER questions! If you’re like most sales people, and you come across a blog post on asking better sales questions; You roll your eyes and you automatically think; “Here’s another repackaging of all those open ended and closed questions I learned when I was a sales padawan” […]


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Paul Castain is the Vice President of Sales Development for Consolidated Graphics where he oversees the training and development of 700 sales Jedis.

Prior to working for Consolidated Graphics. Paul was the Director Of Corporate Solutions Sales for Dale Carnegie & Associates and the owner of two successful businesses.

Over the last 27 years, Paul has trained and mentored over 3,000 sales professionals, written sales training content for several Fortune 500 companies and is the author of Castain’s Sales Playbook (which just won a Sales Pop award for best sales website).


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By the time this hits your inbox, I’ll be camping with a really cool group of people I like to call “me, myself and I” It will be one of several mandatory “mecations” I will take this season. Why? Because as much as I love family and friends; Your Uncle Paul needs some time, from […]


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Paul Castain is the Vice President of Sales Development for Consolidated Graphics where he oversees the training and development of 700 sales Jedis.

Prior to working for Consolidated Graphics. Paul was the Director Of Corporate Solutions Sales for Dale Carnegie & Associates and the owner of two successful businesses.

Over the last 27 years, Paul has trained and mentored over 3,000 sales professionals, written sales training content for several Fortune 500 companies and is the author of Castain’s Sales Playbook (which just won a Sales Pop award for best sales website).


© Paul Castain for Reliable Linking, 2017. |
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One of the best prospecting combinations is clearly email, phone and LinkedIn. Use them wisely and you create opportunity but; If you show up with a message that sounds like everyone else’s; You get DISREGARDED and DELETED  mighty quick! So I decided to create a page with 3 of my most popular downloads; How To […]


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Paul Castain is the Vice President of Sales Development for Consolidated Graphics where he oversees the training and development of 700 sales Jedis.

Prior to working for Consolidated Graphics. Paul was the Director Of Corporate Solutions Sales for Dale Carnegie & Associates and the owner of two successful businesses.

Over the last 27 years, Paul has trained and mentored over 3,000 sales professionals, written sales training content for several Fortune 500 companies and is the author of Castain’s Sales Playbook (which just won a Sales Pop award for best sales website).


© Paul Castain for Reliable Linking, 2017. |
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Next to email, the phone is easily the noisiest channel when it comes to reaching out to a potential client! And since those potential clients are overwhelmed with the high volume of calls; They have assistants filtering them, voicemails stopping them and if you’re lucky enough to get through; You’re dealing with a person who […]


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Paul Castain is the Vice President of Sales Development for Consolidated Graphics where he oversees the training and development of 700 sales Jedis.

Prior to working for Consolidated Graphics. Paul was the Director Of Corporate Solutions Sales for Dale Carnegie & Associates and the owner of two successful businesses.

Over the last 27 years, Paul has trained and mentored over 3,000 sales professionals, written sales training content for several Fortune 500 companies and is the author of Castain’s Sales Playbook (which just won a Sales Pop award for best sales website).


© Paul Castain for Reliable Linking, 2017. |
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There’s a word that us sales folk avoid like going to the dentist; Help! Our egos tell us not to ask for help because it might make us look weak. Our egos tell us not to ask for help because we might hear sh*t we don’t want to hear. You know, like the “C” word […]


Go to Sales Playbook
Paul Castain is the Vice President of Sales Development for Consolidated Graphics where he oversees the training and development of 700 sales Jedis.

Prior to working for Consolidated Graphics. Paul was the Director Of Corporate Solutions Sales for Dale Carnegie & Associates and the owner of two successful businesses.

Over the last 27 years, Paul has trained and mentored over 3,000 sales professionals, written sales training content for several Fortune 500 companies and is the author of Castain’s Sales Playbook (which just won a Sales Pop award for best sales website).


© Paul Castain for Reliable Linking, 2017. |
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Sometimes our need to put something off can lead to us missing out! That’s why I thought it might be a good idea, to shoot you a quick reminder, to let you know that tomorrow, June 8th, is the last day our Prospect Like A Pro download will be available. There are over 75 tactics, […]


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Paul Castain is the Vice President of Sales Development for Consolidated Graphics where he oversees the training and development of 700 sales Jedis.

Prior to working for Consolidated Graphics. Paul was the Director Of Corporate Solutions Sales for Dale Carnegie & Associates and the owner of two successful businesses.

Over the last 27 years, Paul has trained and mentored over 3,000 sales professionals, written sales training content for several Fortune 500 companies and is the author of Castain’s Sales Playbook (which just won a Sales Pop award for best sales website).


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Last week, I mentioned that according to the folks at MailChimp and ConstantContact, 82% of our sales emails aren’t even opened. Just when you booked your first therapy session to deal with that one, here’s some more bad news; According To An IBM Study, 98% Of Cold Calls Fail! For the optimists reading this, LeapJob did a […]


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Paul Castain is the Vice President of Sales Development for Consolidated Graphics where he oversees the training and development of 700 sales Jedis.

Prior to working for Consolidated Graphics. Paul was the Director Of Corporate Solutions Sales for Dale Carnegie & Associates and the owner of two successful businesses.

Over the last 27 years, Paul has trained and mentored over 3,000 sales professionals, written sales training content for several Fortune 500 companies and is the author of Castain’s Sales Playbook (which just won a Sales Pop award for best sales website).


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There’s an old philosophy when it comes to phone objections and when to politely exit the call; Keep going until you have 3 objections or an appointment. Whichever comes first. I’ve always found that to be a bit much and I can also tell you that; If I have to tell you “NO” three times, […]


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Paul Castain is the Vice President of Sales Development for Consolidated Graphics where he oversees the training and development of 700 sales Jedis.

Prior to working for Consolidated Graphics. Paul was the Director Of Corporate Solutions Sales for Dale Carnegie & Associates and the owner of two successful businesses.

Over the last 27 years, Paul has trained and mentored over 3,000 sales professionals, written sales training content for several Fortune 500 companies and is the author of Castain’s Sales Playbook (which just won a Sales Pop award for best sales website).


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Is your website working for you? Your website should always be a work in progress. Just like your lungs need air, your website needs changes. New pages, updated information, better quality photo’s are some of what is necessary to keep your site current in today’s ever changing world.







Why do Reports about your Website Matter?

Key Phrases: Your goal should be to increase the number of keyphrase specific content on the site to attract the right kind of visitors. Taking the time to pick the correct words/phrases and using them will increase traffic to your website. Having this information on a report is necessary to know what’s working.

Site Visits: See how many people visited your site this month, and more specifically how many of the visitors were new prospects. Keeping track of these numbers, and having a goal for the future will help to motivate you, or your marketing professionals.

Pages viewed and time on site: Is your website putting out enough information to keep your prospect’s interested? What pages are they going to the most. What pages are never visited, and could use a new look with new ideas? Keep informed and get the most out of your website.

Google pages indexed: Increasing your ranking will increase revenue! The number of google pages indexed for your website is used in the algorithms by Google for ranking. Getting that number up, combined with other factors will get you listed, and you want to be first!

Form submissions: Are your forms producing new prospects. Increasing form submissions directly relates to increasing sales. It’s important to look at quality vs non quality submissions. Are the prospects what you were looking for, or trying to sell you something.



Reading and reacting to your report results will improve your overall website traffic, form submissions, and your bottom line. We hope that helps you understand why report’s about your website do matter! Here at inConcert Web Solutions we have many plans that include reports.





The post Why do Reports about your Website Matter? appeared first on Web Design, Development, Maintenance and Hosting in Massachusetts – inConcert Web Solutions.


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I share 20 prospecting templates and 75 tips in our Prospect Like A Pro download. Have you downloaded it yet? If you haven’t downloaded it yet, you’ll want to do it BEFORE this Thursday, June 8th, because after that, it won’t be available. During this download you will discover; 30 ways to find potential clients who […]


Go to Sales Playbook
Paul Castain is the Vice President of Sales Development for Consolidated Graphics where he oversees the training and development of 700 sales Jedis.

Prior to working for Consolidated Graphics. Paul was the Director Of Corporate Solutions Sales for Dale Carnegie & Associates and the owner of two successful businesses.

Over the last 27 years, Paul has trained and mentored over 3,000 sales professionals, written sales training content for several Fortune 500 companies and is the author of Castain’s Sales Playbook (which just won a Sales Pop award for best sales website).


© Paul Castain for Reliable Linking, 2017. |
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